FAQs
Have a question about Wrights Services and the work we provide? Find the answers to some of our most frequent queries below, including how we work, the sectors we support and what clients can expect from our team.
Legionella & Water Hygiene
What is Legionella?
Legionella is a type of bacteria that can grow in water systems and cause Legionnaires' disease, a potentially serious form of pneumonia.
Do I need a Legionella Risk Assessment?
If you own, manage, or are responsible for a property with a water system, you have a legal duty to assess and manage the risk of Legionella.
How often should a Legionella Risk Assessment be reviewed?
Most assessments should be reviewed regularly and whenever there are significant changes to the building, water system, or occupancy.
What is involved in a Legionella Risk Assessment?
A qualified assessor will inspect your water systems, identify potential risks, and provide recommendations to ensure compliance.
Can you carry out water sampling and testing?
Yes, we provide routine water sampling, laboratory testing, and ongoing monitoring services.
Plumbing Services
What plumbing services do you provide?
We offer commercial and industrial plumbing services, including installations, repairs, maintenance, pipework modifications, and system upgrades.
Do you offer emergency call outs?
Yes, our team can respond to urgent plumbing issues to minimise disruption to your operations.
Can you install hot water systems and calorifiers?
Yes, we install, maintain, and replace a wide range of hot water systems and associated plant.
Gas Services
Are your engineers Gas Safe registered?
Yes, all gas work is carried out by qualified and Gas Safe registered engineers.
Do you provide commercial gas servicing?
Yes, we service and maintain commercial boilers, plant rooms, heating systems, and gas appliances.
Can you provide gas safety certificates?
Yes, we can carry out inspections and issue the relevant certification where required.
Facilities Management
What types of properties do you work in?
We work across hotels, factories, offices, schools, healthcare facilities, leisure centres, and industrial premises.
Can you provide planned preventative maintenance?
Yes, we offer tailored maintenance programmes designed to reduce breakdowns and extend equipment life.
Do you work nationwide?
Yes, we provide services across the UK.
Can you manage multiple services under one contract?
Yes, many clients use us as a single supplier for water hygiene, plumbing, gas, maintenance, and refurbishment works.
Refurbishment & Projects
Do you undertake refurbishment projects?
Yes, we deliver refurbishment and improvement works across commercial and industrial facilities.
Can you manage projects from design through to completion?
Yes, we can provide a complete turnkey service, including planning, installation, commissioning, and handover.
General
Are you accredited?
Yes, Wrights Services holds a range of industry accreditations, including BM TRADA, LCA, Gas Safe, and ISN World.
Can you provide quotations?
Yes, we offer free quotations for most services.
How quickly can you attend site?
Response times vary depending on location and urgency, but we always aim to provide a prompt and professional service.